shipping, shipping, shipping...

Hello!

I've been meaning to talk about Jane's Doodles and shipping for a while. 

First up if you order from my shop your order is being shipped from Croatia. Yup! There are still many who don't know this. :) 

Shipping is calculated by weight.

Your package is sent through the Croatian National Post registered and with a tracking number. Registered means you'll have to sign for it. If you want a tracking number then it automatically is sent registered.

Now the part that drives me bananas and to better explain what I'm saying I've added some examples below.

The last entry for Croatia says this...

19.11.2016. 2:36:49

Croatia

ZAGREB 10003

Insert item into bag (Otb)

It reads 'Insert item into bag (Otb)' This is the LAST STOP for Croatia. The next entry is the country where the package is going. Most of the time the other country will process the package and the tracking will continue but sometimes they don't and I don't know why. Australia for example never shows up on this tracking. So if you don't see any changes to this tracking page my advice is to call or go to your post office and ask. Once it leaves Croatia there's nothing I can do and like I mentioned before when it says 'INSERT ITEM INTO BAG (OTB)' this is the last stop for Croatia.

ITEM n° RC405223408HR new search Local Date and Time Country Location Event Type Extra Information 17.11.2016. 19:26:32 Croatia 10128 Zagreb * Receive item from customer (Otb) 18.11.2016. 16:06:10 Croatia 10128 Zagreb * Send item to domestic location (Otb) 18.11.2016. 19:18:34 Croatia 10200 Zagreb LP Send item to domestic location (Otb) 19.11.2016. 2:30:07 Croatia ZAGREB 10003 Receive item at office of exchange (Otb) 19.11.2016. 2:36:49 Croatia ZAGREB 10003 Insert item into bag (Otb) 21.11.2016. 12:14:00 Germany FRANKFURT/FLUGHAFEN Receive item at office of exchange (Inb) 23.11.2016. 16:14:00 Germany 81033085 Deliver item (Inb) SIGNED BY : KLADEK ANJA You can see below the last stop for Croatia says again 'Insert item into bag (Otb)', next entry is the USA. 21.11.2016. 11:36:25 Croatia ZAGREB 10003 Insert item into bag (Otb)  ITEM n° RC405223399HR new search Local Date and Time Country Location Event Type Extra Information 17.11.2016. 19:25:49 Croatia 10128 Zagreb * Receive item from customer (Otb) 18.11.2016. 16:06:10 Croatia 10128 Zagreb * Send item to domestic location (Otb) 18.11.2016. 19:18:34 Croatia 10200 Zagreb LP Send item to domestic location (Otb) 21.11.2016. 11:17:20 Croatia ZAGREB 10003 Receive item at office of exchange (Otb) 21.11.2016. 11:36:25 Croatia ZAGREB 10003 Insert item into bag (Otb) 25.11.2016. 5:34:00 United States of America (the) ISC NEW YORK NY (USPS) Receive item at office of exchange (Inb) 1.12.2016. 16:27:00 United States of America (the) 29928 Deliver item (Inb)

Below you can see the last entry is 'Insert item into bag (Otb)'...again BAG being the key here. Means that's it for Croatia...next up is the country where the package is going and like I said sometimes the package is not processed by which ever country the package is going to. So if you see something like this (below) it doesn't mean your package is sitting in Croatia...it left. It means the country where the package is going hasn't processed it (most of the time they do and sometimes they don't).

ITEM n° RC445986553HR new search Local Date and Time Country Location Event Type Extra Information 30.11.2016. 16:17:05 Croatia 51114 Rijeka * Receive item from customer (Otb) 30.11.2016. 16:35:29 Croatia 51114 Rijeka * Send item to domestic location (Otb) 30.11.2016. 19:06:20 Croatia 51200 Rijeka LPP Send item to domestic location (Otb) 1.12.2016. 8:06:10 Croatia 10004 Zagreb CAR Receive item at location (Otb) 1.12.2016. 9:03:39 Croatia 10004 Zagreb CAR Send item to domestic location (Otb) 1.12.2016. 10:28:01 Croatia ZAGREB 10003 Receive item at office of exchange (Otb) 1.12.2016. 10:47:26 Croatia ZAGREB 10003 Insert item into bag (Otb)

You can track your orders here. 

Just type in your tracking number into the box and hit submit.

Please don't hesitate to ask me any question. I really do my best to make sure your packages get to you.

xo