just a note and venting!

Edit: I'm happy to report that this customer found out after contacting USPS that the package IS in the US!! :)

Hello!

Hope all is well!

I want to talk about something that is really stressing me out. I've had a few customers who haven't received their stamps (I believe 4 orders)...two finally got them and two are still waiting. Today I got an angry email from a customer who is said that this situation is terrible and she is not happy at all. This upset me ALOT! I am very very grateful for each order and customer...I try and show this by sending your stamps packaged with love (a little crochet heart I made) and little something extra in your order as well as giving store credit. I also now send orders PRIORITY REGISTERED MAIL (before it was priority mail) which means now you also get a tracking number. All these orders that haven't arrived or came very late for some reason are all located in the USA!  I clearly see ( with the tracking number) that the packages I send LEAVE Croatia within 2 days of me sending it and I am told that it should take no longer than 10-15 work days. Why is this happening all of a sudden??? It clearly is a problem with UPS. I don't know what else to do or say. 

Anyways I'm sharing Marion's FABULOUS card using my Hello Friend and Doodle Flowers II.

Have a great day!

xo